“You need to see the manager,” the waiter told me, raising his eyebrows and shrugging to show me it was out of his hands.
“I’m sure that won’t be necessary. All I’ve asked is for you to bring me one of the stubbies I handed over to you earlier. Just bring one of them with you when you come back please.”
“You go see the manager.”
I had absolutely no fucking idea why I would need to talk to the manager but I was given the distinct impression that it was because I’d done something wrong, and it had something to do with my asking for one of the stubbies. Maybe they’d lost them and the manager was going to apologise and offer me some other bottles of beer. That was about as much as I could come up with and judged it pretty unlikely as soon as it occurred to me.
No, it looked like I was going to be hassled. And I was a bit irritated by that prospect as I dragged myself up from my seat and walked through an arch to where the manager was standing behind a bar. I’d already heard from the colleague who organized the night out that this manager had a long and proud history of rubbing people up the wrong way. He was thirtieish; smooth of skin and hair; and ginger-fair in that northern Italian way. Southern Italians reckon northern Italians are all up themselves. I’m not sure if that’s one of the great truths, but this bloke might have had his own colonoscopy footage playing over and over in his mind.
Like the waiter, he looked like he wanted to impose himself on the ambience. And he was going to do that by being a pain in the arse. And I picked up that he thought I was not the kind of customer he really wanted in his restaurant. So he and the waiter probably felt some kind of entitlement about treating our group like shit. I wanted to help him understand that the unpleasant customer he was dealing with was entirely his own creation.
“The waiter told me I had to come and see you to get one of my stubbies.”
“Well, there’s a problem with the stubbies you’ve brought into the restaurant. We are BYO, but wine only.”
“Really. That sounds like a very uncommon arrangement.” This is a few years ago now, probably 1998, when this sort of drink-specific BYO, now widespread, was still very much in its infancy. “There’d be quite a few of your patrons caught out by that, I’d imagine.”
“No, not at all. It’s printed on all of our menus.”
“Menus that aren’t sighted till after everyone’s sat down. I said g’day and went off to get some beer. This is the first time that’s ever been something to be hassled over. What’s the reasoning behind the restriction?”
“People come in, and I’m sure you can imagine, they have eskies loaded up with beer and it’s not the sort of dining experience we want for this restaurant.”
“My dining experience has been getting hassled for bringing in six stubbies. Of light beer. You’ve created a problem where there wasn’t one.”
“You’ll find most of the restaurants in Lygon St are now BYO wine only.”
“I don’t go to Lygon St much anymore. Too many people who just want to give you a hard time. I’ll grab those stubbies thanks. All of them. I don’t want to have to ask your waiter to bring me one and have to go through this all over again.”
“Do you intend to drink them here?”
“Yeah I do. And I don’t expect to be persecuted for it either.”
He handed them over and the rest of the evening was spent pleasantly. We’d finished the main course by this time and didn’t need to have as much contact with the waiter and didn’t see the manager again.
One wit back at the table referred to my stubbies as the Carlton Six. The next day, I was to hear a view of the evening and the incident that seemed to come from a strange parallel universe.
Update: Well, not really an update, but does anyone know how to make my sidebar appear at the side of my posts and not all the way down the bottom? If there are any kind souls out there who can help, I'd really appreciate it. And feel free to patronize me for my stupidity.
10 comments:
Something kind of similar happened to my blog a few years ago and I could only fix it by using a new template. Maybe Lord S is on the right path.
LL, good to see you back!
The perfect ending to your story would be if the restaurant closed due to their snottiness. The 'family' italian restaurant I worked in had a BYO wine only policy, but it didn't do anything to up the classiness of the clientele. We'd have people bring in casks and on one occasion - I kid you not - just the bladder bag. Now, how are stubbies worse than that?
dear LL - I hope that Carlton snottiness wasn't added to the food in revenge.
I loathe The Lygon St Experience, always have.
and the sidebar thing is sometimes due to the browser being used by the potential reader.
smart readers like me, know to CNTRL/End down to the bottom when Links appear to be missing.
Rotsa Ruck
LS: Great! Many thanks for the link. I'll try and bumble my way throught he advice there.
Andrew: Yep, a new template might be the next resort!
BC: Love the bladder bag! A very iconoclastic response to the restriction.
Dysthymiac:
I loathe people who think Lygon St is fine and that there's something wrong with me for not liking it. Grrr!
Rude waiters? I generally think Australians are rude and if they're upper class, incorrigibly snobby. There's nothing wrong with that, but if you're a prude, then you would take this as rude.
Can't help you out with the sidebar issue - I'm a trial & error girl when it comes to templates & the like. Like Lygon street part 2, eagerly awaiting part 3 now...
BTW, I've tagged you for the '5 weird/random things about yourself meme' - gross self-indulgence I know, but entertaining never-the-less.
Like your writing here Ladlitter; in both posts; Lygon st Purgatory and Workcover Blues. You certainly convey the 'feel' of Melbourne in both, oddly perhaps without trying to. Looking forward to reading the continuation of both stories.
Cheers,
Ed
SueGlossy:
You're right, there's a particularly direct snobbishness coming off Australians at times. It's even more particularly direct in Italian restaurants.
Blakkat:
I'll see if I can get Part 3 up over the weekend. I'm dipping into the sidebar-fix issue now and then. I think it's due to long titles for the links I've olaced there. And thanks for the meme.
Edward Yates:
High praise indeed. Interesting point you raise about getting the feel of a place. I think Nick Hornby does it particularly well in High Fidelity without much description of the physical setting. It must to do with character. Hope the shift went well.
Hmm, that dropped side bar thing is very strange. Had you made any changes to your blog layout or added a widget or anything before it happened?
I'm like Blakkat - I just try different things without having any useful knowledge whatsoever.
Glad to hear you'd (safely) had your meals before these difficulties.
Well that makes three of us, I suppose. I'm still stumbling and bumbling through attempts to fix the sidebar without success. I might just remove everything from the sidebar, and then add items gradually until a problem occurs. Isolating variables, as it were.
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